Frequently Asked Questions

System maintenance should be scheduled two times per year, at the beginning of both cooling and heating season.

Filter changes vary based on the size of the filter. Standard 1” filters should be changed every 1-3 months.

4”media filters should be changed every 3-6 months.

This could change depending if you have animals, excess dust or home renovations.

No, you need to add a humidifier or dehumidifier based on the humidity in your home.

Changing temperature settings is not recommended especially when there are drastic changes in outdoor temperatures. A good rule of thumb is “set it and forget it”.

One function of A/C units is to extract humidity from the air, so a little bit of condensation is natural. However, leaks usually indicate that there’s a problem with the way the condensate is draining. The following could cause this issue: a clogged condensate line, a rusty condensate pan, dirty air filter, a low refrigerant level.