Privacy Policy

HMAC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

• Contact details (name, phone number, email, address)
• Service-related information when scheduling, billing, or completing work

How We Use Your Information

• To provide and manage services
• To communicate about appointments, billing, updates, and customer support

• To send SMS notifications (with customer opt-in) such as billing reminders, appointment reminders, dispatch updates, and job completion surveys

SMS Opt-In Policy

HMAC will collect verbal opt-ins from customers. Customers may opt in to receive SMS notifications either in person at our location or during a phone call initiated by the customer. Upon registration, customers will be asked for their phone number and informed about receiving text messages.

Customers will be notified of:

• Possible message and data rates
• Variable message frequency
• Instructions to text HELP for support or STOP to unsubscribe
• Assurance that phone numbers will not be shared with third parties for marketing or promotional purposes

Data Security

We use industry-standard practices to safeguard your personal information.

Your Rights

You may opt out of receiving messages at any time by replying STOP. For assistance, reply HELP.